We manage your PCs so your people can perform at their best — no downtime, no distractions. Fast, secure, and fully supported — right out of the box.
Managed PC Services
We manage your technology. You manage success.
QRX can be your strategic technology partner for PC management — highlighting productivity, security, scalability, and support.
Optimize today, Upgrade tomorrow
Our managed PC services streamline Onboarding, Offboarding & Helpdesk workflows so your people can perform at their best – no downtime, no distractions. Fast, secure and fully supported – right out of the box.
Your team deserves devices that work as hard as they do. We keep every PC secure, updated, and optimized — so your business never misses a beat.
Technology should empower your people — not slow them down. Our managed PC services ensure every device runs smoothly, scales with your team, and supports your long-term success.
- Strategize on Technology Projects – endpoint, accessories, warranties
- Configure devices as per ideal state – image, asset tag, kit, inserts, swags
- Deploy devices and packages anywhere needed
- Manage and Warehouse Customer owned assets in a 24/7 monitored facility.
- Assist devices that need servicing or repair.
- Support Applications by providing development, management and programming.
- Onboard employees with the right technology package
- Desk and Incident (Day 1) Support for connecting and getting setup
- Off board employees by retrieving and sanitizing assets and getting refurbishing them ready for redeployment.
Empower,
New Experiences
Strategy
Configuration Services
Device Choice
Accessory & Setup Package
Helpdesk Support
Onboard & Offboard
Warehousing & Deployment Services
Triage & Retire
Answer common client questions like:
What's included in the service?
We custom tailor the service experience for our customers, however the most common elements can be offerings from this list
Can I keep my existing vendors from whom I procure devices?
Absolutely, as much as we would love to win your hardware business one day, we understand the complexities of procurement vehicles as well as established relationships and are excited to help you on your Lifecycle Services journey. Our ability to also source your product will lead to a better experience as we can then help with refresh projects, inventory management and predictive forecasting.
How does the support framework "work"?
We work with your IT team to design workflows around onboarding, offboarding, hotswap or lifecycle refresh environments. At that point, anytime an employee joins or leaves your company or has a malfunctioning device, a ticket is generated by your IT team and our team follows the workflow to respond to it.
How fast is the onboarding/offboarding process?
This is dependent on the custom nature of your organization's workflow, as well as the time it takes to manage logistics and shipping of materials and packages
How long would it take for QRX to respond to a ticket?
We respond to tickets within 8 business hours, however as you only have 1 point of escalation with QRX, we are at your side for any urgent requests
Where do you warehouse our assets?
We warehouse all your assets in a 24/7 fully monitored facility
Who is responsible for shipping?
Even though our preference is to leverage your established courier account to facilitate shipping, if needed we can manage that as well.
Partners
Featured Partners
